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Original review updated by user Dec 24, 2021
My husband order me a Camo Print Faux Fur Thermal Lined Button Up Coat it's like a camouflage jacket with a white fur. Now from first look it seems like the fur is connected to the hood, and it looks quite fluffy, well I'm here to tell you this coat is nothing like the picture.
The fur is a thin piece of fur and nit fluffy whatsoever and the thermal lining is so thin you would be lucky if it kept you warm in the spring a jacket like this is not for Chicago weather. I should have known when it was delivered in an envelope.
Even though I had no intention on keeping it because the size run small. I tried to connect the fur to the hood it started unraveling and two of the pieces that supposed to hook around the button on the hood came out, so I sent an email they told me I had within 7 days to contact them about a returned which I did they wanted me to use a receipt that I wasn't able to read, so I put a copy of it in the package and let them figure it out, so I was told they weren't paying for the return I think because it was defective that they should so the coat with shipping and handling and discount was 46.48, but I broke the payment up with the first one 11.62 and the next one is on the 28th they want me to pay 14 dollars to send the defective items back and the first payment was less than that I told them they have two choices send me a prepaid label or take me to court why should I pay for false advertising and a defective item I sent them photos of the unraveling and the receipt that isn't legible which I think they knew already
User's recommendation: Don't buy this jacket unless you're willing to pay to send it back.
Preferred solution: Let the company propose a solution.
Flamingo Shop Pros: Picture are nice.
Flamingo Shop Cons: Pictures also misleading.
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